After Hours Technical Support

(Before 8 a.m and after 5 p.m, Weekends and Holidays)

Phone: +1 800 232 0323

Email: technical.support@airbus.com

 

Allan Harding

Sr. Director, Technical Support

Ken Arnold

Sr. Manager Technical Support

Matthieu Porcher

Technical Support Liaison

Mike May

AS350/H125, H130, AS355, H120

Armando Martinez

H120, AS350/H125, H130, EC145, H160, AS355

Brandon Crawford

AS350/H125, AS355, H130, H120

Cory Shippen

AS350/H125, H130, AS355, H120

Kenneth Lytle

H135/EC135, EC145/H145, BO105, BK117

Mike Mattler

H130, EC145/H145, BO105, BK117

James Morphew

H135/EC135, EC145/H145, BO105, BK117

William Welch

Avionics & Autopilot Systems

Gregg Young

Avionics & Electrical Systems

Ala Ramadan

AS365, H155, H215, H225

Regional technical representatives

 

Winston Allart

Air Methods Corp.

Bill Biddlecome

Northwest – H120, AS350/H125, H130, AS355

Chris Breaux

S. Central (incl. GOM) – H120, AS350/H125, H130, AS355

Tom Brown

Southwest – H120, AS350/H125, H130, AS355

Cambren Davis

Eastern– H135/EC135, EC145/H145, BO105, BK117

Scott Dodge

Eastern – H120, AS350/H125, H130, AS355

Jarrod Gregoire

All U.S. – H145, H175, H225

Eric Herbst

S. Central (incl. GOM) – H135, EC145/H145, BO105, BK117

Jon Hubbell

N. Central – H120, AS350/H125, H130, AS355, AS365

Ryan Olsen

Southwest – H120, AS350/H125, H130, AS355

David Palmer

Eastern – H120, AS350/H125, H130, AS355

John Shauger

North Central – H135/EC135, EC145/H145, BO105, BK117

Peter Soderlund

All U.S. – AS365, H155

Dave Taggart

Eastern, H135/EC135, EC145/H145, BO105, BK117

Derek Westphal

Northwest - H135/EC135, EC145/H145, BO105, BK117

Technical publications

 

LaSaundra Hendrix Barnes

Manager Technical Publications Coordinator

Courtney Nguyen

Senior Technical Publications Coordinator

Felicia Brown

Database Specialist

Kathy Conner

Configuration Specialist

Macarena Molina

Americas Customer Center Coordinator

Focus 


 

ahi_062021_riverside

Quality Key Contacts

Ensure quality excellence

find-your-future-teaser

Customers Support

We provide our customers with the support and services they need

CDPH-4349-12

Services centers network

HCare Services

With you on every flight

AirbusWorld-showcase-project-presentation

Airbus World

Keycopter portal becomes AirbusWorld, a collaborative customer platform