Mechanic ahi

After Hours Technical Support

(Before 8 a.m and after 5 p.m, Weekends and holidays)

Phone: +1 800 232 0323

Allan Harding

Sr. Director, Technical Support

Ken Arnold

Sr. Manager Technical Support

Matthieu Porcher

Manager, Technical Support Engineering

William Welch

Avionics & Autopilot Systems

Gregg Young

Avionics & Electrical Systems

Mike May

AS350/H125, H130, AS355, H120

Brandon Crawford

AS350/H125, AS355, H130, H120

Cory Shippen

AS350/H125, H130, AS355, H120

Chris Berns

AS365, AS332, H225

Ala Ramadan

AS365, H155, H215, H225

Kenneth Lytle

H135/EC135, EC145/H145, BO105, BK117

Mike Mattler

H130, EC145/H145, BO105, BK117

Regional technical representatives


Bill Biddlecome

Northwest – H120, AS350/H125, H130, AS355

Derek Westphal

Northwest - H135/EC135, EC145/H145, BO105, BK117

Chris Breaux

South Central (incl. GOM) – H120, AS350/H125, H130, AS355

Eric Herbst

South Central (incl. GOM) – H135, EC145/H145, BO105, BK117

Jon Hubbell

North Central – H120, AS350/H125, H130, AS355, AS365

John Shauger

North Central – H135/EC135, EC145/H145, BO105, BK117

Tom Brown

Southwest – H120, AS350/H125, H130, AS355

Scott Dodge

Eastern – H120, AS350/H125, H130, AS355

David Palmer

Eastern – H135/EC135, EC145/H145, BO105, BK117

David Taggart

Eastern, H135/EC135, EC145/H145, BO105, BK117

Nathan Cross

Eastern – H120, AS350/H125, H130, AS355

Jarrod Gregoire

All U.S. – H145, H175, H225

Technical publications


LaSaundra Hendrix Barnes

Manager Technical Publications Coordinator

Courtney Nguyen

Senior Technical Publications Coordinator

Carla Smith

Technical Publications Coordinator

Felicia Brown

Database Specialist

Kathy Conner

Configuration Specialist

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