One of Airbus' primary missions when it delivers a helicopter is to provide its customers with the support and services they need for efficient, safe, and effective operations.

Customer support services groups

Niko Szodruch

VP of Customer Support & Services of North America

Marcela Moreno-Orellana

Sr. Director Customer Support

Darren Huski

System Support Specialist Trainer

Jeremy Hurd

Head of PBH (Parts By Hour)

Derran 0'Neal

Sr. Warranty & Repairables Liaison

Eric Lyons

Repairables Liaison, PBH

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Customer support directory

Material Support Services

AOG-EXPH-0407-8956-008

AOG

Connected services

AOG airlines

supply services

Supply services

  • Spares: +1 (972) SPARES1 / +1 (972) 772 7371
  • Email: Refer to the map below
CDPH-6977-021

Warranty

Derran O'Neal 

Customer support managers

 

Wayne Powell

Customer Support Manager

Ceasar Medrano

Customer Support Manager

Jason Spade

Customer Support Manager

Dennis Burrows

Customer Support Manager

Mark Vaji

Customer Support Manager

Danielle Waldrop

Customer Support Manager

Marc Stanley

Customer Support Manager

McKelley Sams

Customer Support Manager

Olivier Guinard

Customer Support Manager

Brian Swift

Customer Logistics Manager

Joaquin Alatorre

Customer Logistics Manager

Jacob Williamson

Customer Logistics Manager - H160 and Service Centers

Material support services

 

Material Support Services contacts map
Material Support Services contacts map

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Northwest

Donna Cei

Customer Support Representative

Northeast

Bill Miller

Customer Service Representative

Gulf

Maria Perez

Customer Support Representative

Southwest

Jacqueline Morgan

Customer Support Representative

Airbus service centers

Chris Talton

Customer Support Representative

Civil helicopters support 


 

Helicopters maintenance

Technical Support

We provide our customers with the support and services they need

CDPH-4349-12

Services centers network

EXPH-2082-31

HCare Services

With you on every flight

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Airbus World

Keycopter portal becomes AirbusWorld, a collaborative customer platform

What We Do


 

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Civil Helicopters

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Military Helicopters

Helicopter-maintenance-HCare

Support & Services

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Training Center

Pilots and maintenance technicians' training

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Safety & Quality

Our top priority, at the heart of everything we do